TERMS AND CONDITIONS
This website is operated by Fjord & Fuji Ltd. By accessing and using our site, you agree to the following terms. Please read them before making a purchase.
ONLINE STORE TERMS
By placing an order you are offering to purchase a product subject to these terms. You confirm that you are of legal age to make the purchase, or have appropriate consent on behalf of any dependants.
Our products must not be used for unlawful purposes. Only one discount code may be applied per transaction. We reserve the right to cancel and refund any order at our discretion. Risk and title pass to you upon delivery.
GENERAL CONDITIONS
We reserve the right to refuse service at any time. Unauthorised reproduction of any part of this site or its content is prohibited. We reserve the right to refuse service to any user who engages in inappropriate behaviour, fraudulent activity, or breach of these terms.
PRIVACY
Your personal information is handled in accordance with our Privacy Policy, which is available separately on the site. We comply with UK GDPR and take the security of your data seriously. If you have any questions about how your data is used, contact us at contact@fjordandfuji.com.
ACCURACY OF INFORMATION
We aim to keep product information, pricing, and availability accurate and up to date. However, information may change without notice. If you are unsure about any product detail before purchasing, contact us.
PRICES AND SERVICE CHANGES
Prices are subject to change without notice. We reserve the right to modify or discontinue any product or service at any time.
PRODUCTS AND AVAILABILITY
Some products are available online only and subject to stock availability. We reserve the right to limit quantities sold.
PRODUCT SOURCING AND SHIPPING
Some products are shipped directly from our suppliers. We work with manufacturers and suppliers across the UK, Europe, Asia, and the US. Depending on the item, your order may be fulfilled from different locations. This is how we maintain a broad, considered range without compromising on quality.
BILLING AND ACCOUNT INFORMATION
You are responsible for providing accurate billing and account information when placing an order. We reserve the right to refuse any order.
INTELLECTUAL PROPERTY
All content on this site is the intellectual property of Fjord & Fuji Ltd. Reproducing, distributing, or using our content for commercial purposes without permission is prohibited.
THIRD-PARTY TOOLS AND LINKS
Our site may provide access to third-party tools and links, including analytics, payment, and social platforms. These are provided as-is. We make no warranties regarding their performance or reliability, and their use is at your own risk.
USER SUBMISSIONS
Any comments or content you submit may be used by us without restriction, provided they do not violate third-party rights or contain unlawful material.
ERRORS AND OMISSIONS
We reserve the right to correct any errors on the site at any time without notice.
PROHIBITED USES
This site must not be used for unlawful, abusive, harmful, or otherwise inappropriate purposes.
DISCLAIMER AND LIMITATION OF LIABILITY
Use of this site and our services is at your own risk. We do not guarantee uninterrupted or error-free service. To the fullest extent permitted by law, we exclude liability for any indirect or consequential loss arising from your use of the site.
INDEMNIFICATION
You agree to indemnify and hold Fjord & Fuji Ltd harmless from any claim, loss, or demand arising from your breach of these terms.
TERMINATION
We may terminate your access to the site or these terms at our discretion and without notice.
ORDER PROCESSING AND DELIVERY
We aim to process orders within one to three business days. Larger items may take up to one week. Delivery typically takes one to three weeks. A small number of orders may take up to 30 days due to product size, weight, or supply chain factors. We will keep you informed of any delays.
Track your order here: fjordandfuji.com/apps/trackingmore
TAXES AND IMPORT FEES
We pay applicable taxes on our products where required. Import duties, taxes, or customs charges at your local customs office are the responsibility of the recipient. We recommend checking with your local authority if you are unsure.
RETURNS AND REFUNDS
Please refer to our Returns & Refunds Policy.
CHANGES TO THESE TERMS
We reserve the right to update these terms at any time. Continued use of the site following changes constitutes acceptance of the updated terms.
CONTACT
For any questions about these terms, contact us at contact@fjordandfuji.com.
By purchasing from Fjord & Fuji Ltd you agree to these terms and conditions.
